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Your role as an IT project manager

As an IT project manager, you’ll manage projects that improve our digital systems and services.

This includes:

  • planning and defining project goals, resources and budgets
  • documenting progress and milestones
  • managing stakeholders and risks
  • following project management methods and processes to meet quality standards.

We have full time and temporary roles.

How a project manager is different from a project officer

IT project managers lead projects and are responsible for their success. An IT project officer helps with project administration and technical support.

What your day might look like

You’ll start your day by checking in with your team, setting priorities, and making sure they know what needs to happen next.

You'll also:

  • reply to emails and answer any questions about the project
  • coordinate tasks, and track how the project is progressing
  • make decisions to keep the project on schedule and adjust plans when things change.

A big part of your job is planning and documenting the project, including:

  • what needs doing, who will do it and when
  • what resources you need
  • what you’ll spend money on
  • how you’ll do the project
  • what risks or problems could slow your progress.

You'll create or update project plans, budgets, timelines, and risk registers.

Examples of the kinds of projects you’ll work on include:

  • upgrading IT systems and patient records
  • improving cyber security
  • installing new networks and data centres
  • introducing new technologies and ways of working, such as telehealth and virtual care.

You’ll work with staff, vendors and project stakeholders to achieve the project’s goals, and give regular updates and reports on progress, costs and issues. If you manage a team, you’ll also give directions about how they can support the project.

Read more about working as an IT project manager on the Your Career website.

A woman standing in an office corridor holds a laptop.

Qualifications

Most of our IT project managers have PRINCE2 or Agile project management certification.

Pay and benefits

Your pay rate and benefits will depend on your role and your pay point. In your first year you’ll start at administrative officer grade 6, pay point 1.

We also offer:

  • regular wage increases
  • a superannuation rate of 12.75%
  • a supportive workplace with flexible working arrangements
  • several types of leave
  • salary packaging
  • help with training costs.

If you're moving to start a new job with us, you may be able to get help with moving and travel costs.

Learn more about working for us

Professional growth

You’ll develop your professional skills through:

  • orientation programs for new staff
  • workplace learning and coaching
  • self-directed learning
  • training and upskilling opportunities.

Career paths

Getting experience as a project manager or doing more study can lead to other roles.

  • Change manager
  • IT service manager
  • Program director