Education level
Job area
Your role as a health administration officer
As a health administration officer, you’ll support health services by:
- managing patient records and staff information
- booking appointments and scheduling services
- answering phone and email enquiries
- general office and administrative tasks.
We have full time, part time and casual roles, and some include shift work.
What your day might look like
You’ll start your shift by checking emails, updating records or preparing paperwork. During the day, you’ll respond to requests, book appointments and keep information up to date.
You’ll work in hospitals, aged care and community health settings.
You’ll work with doctors, nurses and other health professionals to support patient care.
Qualifications
You can usually work as a health administration officer without formal qualifications.
It can be beneficial to do a CertificateIII or IV in Health Administration or Certificate III in Business Administration.
Pay and benefits
Your pay rate and benefits will depend on your role, experience and where you work.
We also offer:
- regular wage increases
- a superannuation rate of 12.75%
- a supportive workplace with flexible working arrangements
- several types of leave
- salary packaging.
If you're moving to start a new job with us, you may be able to get help with moving and travel costs.
Professional growth
You’ll have access to learning and development throughout your career.
This may include:
- learning on the job
- building digital and administrative skills
- talking with experienced staff to build skills
- opportunities to study while you work.
With experience and further training, you may move into more senior roles.
Career paths
Getting experience and doing more study when you’re a health administration officer can lead to other roles.
- Senior health administration officer
- Team leader
If you plan to do more study, ask your training provider if your past studies can count towards a higher qualification.