Education level
Your role as Aboriginal and Torres Strait Islander Liaison Officer
You must identify or be accepted as an Aboriginal and or Torres Strait Islander person to apply for an Aboriginal and Torres Strait Islander Liaison Officer role. You'll also need your birth certificate, a blue card, some mandatory vaccinations, and other pre-employment checks.
As an Aboriginal and Torres Strait Islander Liaison Officer, you'll support culturally safe care for patients, including:
- visiting patients in hospital
- support communication between patients, families and hospital staff
- help patients and families access hospital and community support services.
You'll also refer patients to Aboriginal and Torres Strait Islander Health Practitioners and Health Workers for clinical and cultural support in outpatient clinics and community health services.
How Aboriginal and Torres Strait Islander Liaison Officer are different to Aboriginal and Torres Strait Islander Health Workers and Health Practitioners
Aboriginal and Torres Strait Health Workers focus on health education, screening and clinical support. Aboriginal and Torres Strait Islander Health Practitioners are registered health professionals and provide clinical care.
What your day might look like
Your day will usually start by checking in with the ward or clinical team. You might meet patients as they arrive on the ward or go to outpatient appointments.
You'll help them understand what to expect and make sure they feel safe and supported in the hospital environment.
Qualifications
Our Liaison Workers often have the following qualifications, but you can apply for a job without them and get your qualifications when you're working with us.
Certificate IV or Diploma in:
- Aboriginal and, or Torres Strait Islander Primary Health Care
- Mental Health
- Community and Human Services
- Child, Youth and Family Intervention.
Pay and benefits
Your pay rate and benefits will depend on your role and your pay point. As a trainee you'll start at the Aboriginal and Torres Strait Islander Health Workforce Stream grade HWF1. If you're over 21, you'll start at grade HWF1.3.
If you have qualifications or experience, you may start at the Aboriginal and Torres Strait Islander Health Workforce Stream grade HWF3. You’ll get a different rate if you’re in a higher level role.
We also offer:
- regular wage increases
- a superannuation rate of 12.75%
- a supportive workplace with flexible working arrangements
- several types of leave
- salary packaging.
If you're moving to start a new job with us, you may be able to get help with moving and travel costs.
Rural and remote opportunities
If you work in regional, rural and remote areas you may have access to specialised training, helping you progress at a faster pace.
Read more about our training opportunities.
Career paths
Having more experience or qualifications can lead to other roles.
- Aboriginal and Torres Strait Islander Health Practitioner
- Aboriginal and Torres Strait Islander Health Worker
- Aboriginal and Torres Strait Islander Mental Health, Alcohol and Other Drugs Officer
If you plan to do more study, ask your training provider if your past studies can count towards a higher qualification.